Our complimentary assessment is offered to any person in our service area: Richmond, South Vancouver, Delta and White Rock. One of our home health care specialists will meet with you and your family at your home. The purpose of the visit is to meet with you, review your medical and recent history, perform a preliminary safety assesment, and then develop your custom health/home care plan. 

Prior to our arrival we ask that you collect all relevant medical records and personal history of the family member that needs care. At the meeting we will review these records and determine your unique needs and cultural requirements that affect your care schedule. We will then do a safety assessment of your residence to ensure that there are no hidden dangers that could affect our care plan and the well being of your family member.

This assessment may take up to one hour to complete and provides you with a unique opportunity to meet us and determine the "fit" between our services and your needs. Once we have collected this background information we will develop your care plan and will contact you within twenty four hours with our recommendations and care alternatives. If applicable, we can provide access to medical equipment such as walkers, canes, special beds and commodes. If necessary, we can include an estimate for installation of assistive or safety equipment (electrical chair lifts, ramp installation) when required.

Always There For You services are billed monthly, and are payable through personal cheques, which can be  dropped off at the office, mailed through the postal service or given to your caregivers. If you are located overseas and we are assisting your family member, we will make specific payament arrangements with you.

We help qualified individuals apply to agencies such as Veterans Affairs, ICBC (the insurance corporation of British Columbia), and other health care insurance agencies. Where appropriate, we bill these agencies directly on your behalf.

We custom tailor our service package to meet your unique needs. Please refer to the services section of our web site to see the broad array of home and health services that we deliver.

• Our short term hourly rates start at $20 and depending upon the type of service that you require, these hourly rates could reach $40.
• Longer term engagements, for example our twenty-four hour service packages, are priced considerably less. 
• We offer discounts to members of the Senior Link non profit society. 

Please contact us directly to discuss your specific needs.

We have coined the phrase "sharing the care" as many of our clients are caregivers by default. In other words, they find themselves caring for a loved one without the benefit of any training or prior experience. If you find yourself in this situation you know from a first hand perspective how demanding and relentless the caregiving role turns out to be. Our 'share the care' program offloads as much of the caregiving role from you to one of our professional caregivers. In this way, we partner with you to ensure that your loved one has the level of care that you wish. As we shoulder much of your burden you will also find that the quality of your life improves and you will gain 'peace of mind".

We offer you a team of professionals who live close to your parents. Our team can take full care of all your parents' needs including their personal care and all routine home maintenance and upkeep.

We care for your security: our caregivers are carefully screened and have undergone criminal record checks.

We care for your safety: our caregivers are health care professionals who will be there for your loved ones when required.  We will fit into your schedule and ensure that you have the level of service that you require.

We care for your peace of mind: you may reach us anytime, anywhere through our 24 hour hotline (604-551-7347), and our friendly customer service staff will be happy to help. In addition,we will keep you apprised of your loved ones' progress by email and we will immediately advise you of any changes on their care.

	Term	Definition	Significance	How ATFY Helps
	Adult Day care	provide social and health related services outside of the house during daytime hours in a safe, supportive, cheerful environment	provide older adults an opportunity to get out of the house and receive both mental and social stimulation; give caregivers a much-needed break in which to attend to personal needs, or simply rest and relax.	provide activity and companionship that enhances or maintains seniors' current level of independence; gives access to socializing events and peer support; availability of nutritious meals and snacks befitting the seniors' current medical condition.
	Morning care	provide care & companionship for the start of the day; encourage our clients to enjoy the day	To give caregivers a much-needed break in which to attend to personal needs, or simply rest and relax.	provide clients assistance with the shower, dressing and hair set. Making the bed and prepare a breakfast. Morning medication supervision and Assistance with physio, massage and exercises.
	Night care	provide care & companionship for the end of the day; encourage clients to sleep well	seniors feel lonely and are unable to get help from the family or friends during this time	assistance with getting ready for bed (changing into a night gown), Night Medication, Overseeing that all the doors are locked, the stove, television or other electrical appliances are off. Drapes are closed, lights outside are on (house) and everything that the patient needs is at the reach of the patient (walker, water, telephone, etc)
	Evening care	ensure safety & security for the client as the day ends.	clients are tired and the risk of falling is higher	meal preparation, feeding assistance, medication supervision, kitchen tidy up; clothing change (day to night clothes). Safety checks around the house are made. i.e. removing anything around the bed or making paths to go to the bathroom.
	Overnight care	sleep thru the night without worrying and feeling anxious.	Caregivers will reassure with confidence that everything is under control and they will make sure they sleep comfortable and safe.	medication supervision, assist with transfers (bathroom, chair & bed), bathing and grooming, clothing change (day to night clothes).
	Medical care	ATFY Health team which consist on a Registered Nurse and caregivers will watch closely all the hospital and doctor instructions.		assistance with wound care, insulin administration, ostomy care, infectious decease care, palliative care, bed sores, respiratory therapy. Medication will be administered and prepared on due time and patient safety, as well as clinical protocols will be followed.
	Nursing care	ATFY Health team which consist on a Registered Nurse and caregivers will watch closely all the hospital and doctor instructions.		assistance with wound care, insulin administration, ostomy care, infectious decease care, palliative care, bed sores, respiratory therapy. Medication will be administered and prepared on due time and patient safety, as well as clinical protocols will be followed.
	Hospice/Palliative care	provide Hospice Palliative/End of LifeCare in the house setting by a health team of compassionate professionals; offer the family members, friends and client a safe and peaceful end of life environment.
	Respite care	provide family members a break, time to relax, time for themselves or time for other activities; for Family Caregivers who take care of their family members 24/7.	enables primary caregiver of client to have personal time; returns to client refreshed and ready to resume responsibilities.	services are customizable to the needs and requirements of the primary caregiver and the client.
	Knee surgery	Surgery done to correct knee deformity or to treat a knee injury	unable to bear weight with limited movement in affected knee until fully healed and completed rehabilitation therapy.	Assistance with daily activities, meal prep, personal care, cleaning, shopping and physio. (to strengthen muscles).
	Hip replacement	surgical replacement of a hip joint	unable to bear weight with limited movement in affected leg until fully healed and completed rehabilitation therapy.	Assistance with daily activities, meal prep, personal care, cleaning, shopping and physio. (to strengthen muscles).
	Broken bone(s)	also called a fracture. This happens when more pressure is put on a bone than it can stand.	limited mobility in affected body part for activities	Assistance with daily activities, meal prep, personal care, cleaning, shopping and physio. (to strengthen muscles).
	Bed Sore	also called pressure ulcers; occur on areas of the skin that are under pressure from lying in bed, sitting in wheelchairs, wearing a cast, or being immobile for a long period of time.	potential threat for infections that can complicate present medical condition	prevention by encouraging activity & movement, frequent turning at timed intervals; management of existing ulcers: apply medication, change dressings.
	Ostomy	an artificial opening created for the elimination of bodily wastes	potential threat for infections that can complicate present medical condition	assistance with ostomy care to prevent infections
	Ostomy care	care provided to an ostomy site.	potential threat for infections that can complicate present medical condition	assistance with ostomy care to prevent infections
	Colostomy	a surgical operation that creates an opening into the colon from the outside of the body. A colostomy provides a new path for waste material to leave the body after part of the colon has been removed.	potential threat for infections that can complicate present medical condition	assistance with ostomy care to prevent infections
	Heart Failure	a condition in which the heart can no longer pump enough blood to the rest of the body.	restricted from physical activities that can strain the heart.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Dementia	a loss of brain function that occurs with certain diseases, which affects a person's memory, thinking, language, judgment, and behavior	depending on the degree and severity of condition; usually involves cognitive degeneration and some motor dysfunction.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Alzheimer's Disease	a degenerative brain disease characterized by a progressive inability to remember facts and events and, later, to recognize friends and family	depending on the level, alzheimers is short memory loss, confusion, anxiety, panic attacks. All these symptoms are experienced by the client in different levels.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Brain Injury	sudden trauma to the brain, commonly acquired by accidental causes (vehicular accidents, sports injury)	depending on the severity and location of injury; usually involves loss of motor function (paralysis, loss of speech, inability to regain consciousness, etc)	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Stroke	brain damage that happens when blood flow to a part of the brain stops	depending on the severity and location; usually involves loss of motor function (paralysis, loss of speech, etc)	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Diabetes	a lifelong (chronic) disease in which there are high levels of sugar in the blood.	requires lifelong medication compliance (oral pills or injectable insulin), also glucose monitoring and regular physician follow-ups.	assistance with insulin, personal care, sore care, preparation of meal, exercise and foot care.
	Cancer	the uncontrolled growth of abnormal cells in the body. Cancerous cells are also called malignant cells. Symptoms of cancer depend on the type and location of the cancer.	impact depends on type and location of cancer (ex: difficulty breathing due to ung cancer, may require assistance with respiratory therapy modalities)	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Chronic Obstructive Pulmonary Disease (COPD)	a condition in which the lungs have become permanently damaged and the airways are constantly narrowed.	people who suffer this decease get anxious and they suffer panic attacks	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Amyotrophic lateral sclerosis (ALS)	also known as Lou Gehrig's disease, and motor neuron disease (MND), is a rare disease in which degeneration of motor nerves leads to progressive weakness.	progressive weakness leads to motor paralysis. requires assistance with activities of daily living.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Multiple Sclerosis (MS)	an autoimmune disease that affects the brain and spinal cord. Symptoms vary, because the location and severity of each attack can be different.	Episodes can last for days, weeks, or months. These episodes alternate with periods of reduced or no symptoms. the disease may continue to get worse without periods of remission.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Parkinsons Disease	a degenerative disorder of the central nervous system resulting from the death of dopamine-generating cells in a region of the midbrain; the cause of cell-death is unknown. Initially it starts manifesting with motor symptoms, final stages of the disease are also characterized by cognitive impairment.	this decease progresses drastically. The person suffering from Parkinson need assistance to provide herself/himself personal care. Assisting with meals, dressing, driving. They loose their motor skills and in many cases family.	assistance with activities of daily living (bathing, feeding, grooming, bathroom); caregiver respite services; co-management with healthcare team
	Handicapped	not recently been used: replaced with disabled, or differently abled; Having a condition that markedly restricts one's ability to function physically, mentally, or socially
	Disability	WHO definition: Disabilities is an umbrella term, covering impairments, activity limitations, and participation restrictions. An impairment is a problem in body function or structure; an activity limitation is a difficulty encountered by an individual in executing a task or action; while a participation restriction is a problem experienced by an individual in involvement in life situations. Thus disability is a complex phenomenon, reflecting an interaction between features of a person’s body and features of the society in which he or she lives.
	Disabled	person with a disability, perhaps more correctly defined as "differently-abled"